Guaranteed Ride Home
VRE Passengers Get Special
Delivery Home In Cases Of Emergency
Virginia Railway Express is offering a special service to our passengers
that can get you home in case of emergency. Commuter
Connections "Guaranteed Ride Home" (GRH) is regional effort to make
commuting more attractive by taking away one of the concerns a commuter
has -- what to do if a family emergency or unscheduled over time crops
up! GRH takes that worry away by offering commuters a "safety net" that
guarantees them a ride home in cases of family illness, unscheduled overtime
or unusual emergency. This program is free and available to all VRE passengers.
A few of the benefits that GRH offers VRE passenger include:
- 100% coverage for emergency ride the ride is paid up front, no reimbursement
- Extended coverage - in addition to personal emergencies, unscheduled
overtime is included as well.
- Cab ride or Rental car - for those living more than 40 miles away
a cab ride or rental car is available.
A few things to keep in mind when using GRH:
- To qualify for an emergency ride due to unscheduled overtime your
supervisor must be available to confirm authorized overtime.
- As soon as you know that you will have unscheduled overtime, call
Commuter Connections at 1-800-745-RIDE to schedule your ride. Please
call as early as possible.
- GRH representatives request that for unscheduled overtime you call
no later than your normal quitting time to schedule a ride home. (You
are asked for your hours on the registration form). For example: You
are working on a report and realize that you may miss your train. You
also still have another hour of work to accomplish and your supervisor
has requested that you stay until you finish which may even make you
miss the last train. As soon as you realize that you are unexpectedly
working late and need a ride call GRH at 1-800-745-RIDE to schedule
your ride. You can call any time before, but no later than your normally
scheduled quitting time. Additionally, the operator will need to speak
to your supervisor to confirm authorized overtime.
- GRH representatives want you to know that if you live more than 40
miles away from your work and require a ride due to unscheduled overtime
you may be assigned a rental car. The mode of transportation to get
you home is up to the GRH customer service representative.
To reach Guaranteed Ride Home call 1-800-745-RIDE.
Guaranteed Ride Home is a cooperative effort between Virginia, Maryland
and DC through the Council of Governments (COG) to encourage commuters
to use public transportation by removing the fear of how to get home in
an emergency. COG estimates that this service and another one under consideration
to encourage businesses to support commuting alternatives will reduce
emissions by 1.19 tons of nitrogen oxide a day. The program began service
January 13, 1997 and is open 6:00am to 10:00pm weekdays. It generally
will not run in severe weather or on holidays. "Emergencies" include illness,
a personal or family emergency or unscheduled overtime.
To have a registration form mailed today or request a Guaranteed Ride Home, call 1-800-745-RIDE or
visit the GRH website!